Today marks a momentous occasion for my wife and I: we have moved to our first home! Both of us grew up in the woods, and getting to live there again is such a blessing in this time of isolation. We hope to bring back to the world more than what it has given usContinue reading “Trusting the process of moving”
Author Archives: Connor MacDonald
An appreciation for customer experience design: vehicles
When I was a kid, I would sit on the bus and look at every car around me in order to identify them all. I started becoming very passionate about cars, and wanted to talk about them to anyone who would listen. I wanted to become a mechanic. Well, that desire passed, but I stillContinue reading “An appreciation for customer experience design: vehicles”
2020’s over – What did I learn?
This year has changed how a lot of us operate: Jobs: People lost them or had to deal with the new reality of lower revenue, and/or working remotely. Connection: People who thrive on connecting with other people have been experiencing a dark time. Hugs for loved ones go from being Home: now became the placeContinue reading “2020’s over – What did I learn?”
Self-Compassion and its parallels with the Agile Manifesto
In this profession, I believe there are many people who believe that being “mentally tough” is all about holding yourself accountable and seeing results. It’s interesting because, I don’t think many people have really read the principles behind the Agile Manifesto and understood what they mean – and that some of the compassion that theyContinue reading “Self-Compassion and its parallels with the Agile Manifesto”
“Revisiting” my alma mater
For the Bentley University CIS Sandbox 10 year anniversary, I was invited back with Nick Hentschel to give a virtual talk a little bit about what we do in our day-to-day – and how we’ve been trying to solve the scale problems associated with selling furniture online. Thanks to Mark Frydenberg for inviting us, givingContinue reading ““Revisiting” my alma mater”
Hello, world, (again)!
Before holiday break, during a peak of pandemic and house buying induced burnout, I got a breath of fresh air talking from one of the new hires here at Wayfair, Mike Crittenden. After checking out his blog, he inspired me to get started blogging again. I’ve been trying to get in the habit of doingContinue reading “Hello, world, (again)!”